Use Case · Shift Handover

Shift handover as easy as a WhatsApp voice message.

Employees simply speak their shift handover into the device. The AI Concierge automatically turns it into a digital shift log – structured, complete and traceable at any time. Open items, faults and tasks are identified, supplemented and made usable for the next shift and for analysis.

GDPR-compliant
Connection to MES/CMMS (e.g. SAP PM)
Quick implementation
Servers in Germany

Why shift handovers often fail in practice

Talking means reworking

Content is handed over verbally and documented manually later – often under time pressure, often incompletely.

Important points get lost

Measurements, faults or open tasks are forgotten or recorded in different ways.

Knowledge can't be found

Information sits in shift books, emails or Excel lists – but not where it's needed.

How shift handovers become reliable knowledge

Handover by voice message

Shift information is simply spoken in. The AI Concierge automatically creates a structured log from it.

Tasks right in the flow

Open items, faults and measures are identified and passed on to maintenance or the control room.

Complete & traceable

Missing details are flagged. Handovers stay consistent – with an audit log for compliance.

Ready to go quickly

Adapt templates, choose line/equipment, short briefing – and the digital shift handover is up and running.

A digital shift book that thinks ahead

Handovers are automatically structured, searchable and analysable. That way knowledge doesn't stay in people's heads – it becomes usable across the operation.

Your benefits of digital shift handover

Significantly less effort

Shift handovers are simply spoken in. The AI Concierge automatically creates structured logs – without post-processing.

Complete handovers

Mandatory details, measurements and events are recognised and automatically supplemented or flagged.

Traceable & secure

Every shift handover is documented, stored in an audit-proof way and traceable at any time.

React faster

Open items are passed directly to maintenance or the control room – downtime can be avoided earlier.

Free AI consultation

Customers, awards and partners

Frequently Asked Questions

Our customers reduce manual effort in tenders by up to 80%. This frees up time for teams to focus on strategic tasks while also improving process quality.
No – the AI Concierge integrates with existing ERP, CRM and document systems. A complex migration is not needed.
The AI Concierge is fully GDPR-compliant. Data is processed in Germany, access can be controlled by role, and audit requirements are met.
A pilot can start within a few days. First measurable results are usually visible after 2–4 weeks.
Yes – in addition to filling in forms automatically, the AI Concierge also supports the structured handling of clarification questions and ensures consistent answers.
We don't leave you on your own after go-live. Our team is by your side in day-to-day operations too, answers questions and helps with adjustments – quickly, straightforwardly and personally. No hotline, but direct contact with us.