Use Case · Documentation by Voice Message

Documentation by Voice Message.

In many companies, important communication runs through messengers such as WhatsApp, Teams or Telegram. Information is spoken – but has to be documented manually later. The AI Concierge records voice messages directly and automatically turns them into structured documentation based on a template. This relieves teams by up to 80 %.

GDPR-compliant
Up to 80 % less documentation effort
Over 50 languages
Input language ≠ minutes language

When information is everywhere – but documented nowhere

Information disappears in the thread

Whether WhatsApp, Teams or Telegram: content is shared quickly, but hard to find again later – especially when several topics run in parallel.

No template, no structure

Voice messages often contain the right information – but without mandatory fields, context and format. This leads to gaps and manual rework.

Hard to trace

Clean documentation requires consistency: who reported what and when, what was decided, what is still open? In a chat this is rarely auditable.

How a voice message becomes clean documentation

Instead of reworking chats, documentation is created while you speak – automatically structured and immediately usable.

Send a voice message

Employees speak information directly – via chat or through a documentation bot.

Structure automatically

The AI Concierge recognises the content and transfers it into a predefined documentation template.

Identify gaps

If important details are missing, the system asks targeted follow-up questions before the documentation is completed.

Store centrally

The finished documentation is available in a structured, searchable form for other teams.

Documentation that thinks ahead

Spoken information becomes directly usable documentation – without switching media, without rework.

What you get in the end

Structured minutes

Every voice message is turned into a uniform document – complete, traceable and built according to your template.

Tasks & actions

Open items are identified and clearly worded – so nothing gets lost or forgotten in conversation.

Searchable history

Instead of chat histories, you get a central knowledge base – findable by date, project or topic.

Free AI consultation

Customers, awards and partners

Frequently Asked Questions

Our customers reduce manual effort in tenders by up to 80%. This frees up time for teams to focus on strategic tasks while also improving process quality.
No – the AI Concierge integrates with existing ERP, CRM and document systems. A complex migration is not needed.
The AI Concierge is fully GDPR-compliant. Data is processed in Germany, access can be controlled by role, and audit requirements are met.
A pilot can start within a few days. First measurable results are usually visible after 2–4 weeks.
Yes – in addition to filling in forms automatically, the AI Concierge also supports the structured handling of clarification questions and ensures consistent answers.
We don't leave you on your own after go-live. Our team is by your side in day-to-day operations too, answers questions and helps with adjustments – quickly, straightforwardly and personally. No hotline, but direct contact with us.