Use Case · Route Planning

Plan tours intelligently & report automatically.

The AI Concierge optimises routes for field service & service teams, takes priorities, availability & traffic data into account – and creates automatic visit reports and KPI insights.

GDPR-compliant
Connection to CRM/calendar & maps
Quick implementation
Servers in Germany

The challenge in route planning

Time-consuming & manual

Planning in Excel & calendars: availability, distances & priorities cost hours.

Ad-hoc changes

No-shows, new tickets or traffic jams force rescheduling – efficiency is lost on the road.

Reporting & transparency

Visit reports & KPIs are captured in scattered places – little overview of utilisation & impact.

How the AI Concierge helps

Optimised tours

Best sequence by priorities, time windows, distances & traffic data.

Live rescheduling

No-shows, new tickets or traffic jams? Instant new route & notification to your phone.

CRM/calendar & maps

Appointments, customer data & map providers connected – all without copy&paste.

Reporting & KPIs

Automatic visit reports, utilisation & efficiency – straight to a dashboard.

The AI that really knows your company

Connect easily, productive immediately: the AI Concierge accesses your company knowledge and supports teams intelligently – with answers that genuinely fit.

Your benefits at a glance

More appointments per week

Optimised sequence & time windows – more visits without extra hours.

Less travel time & cost

Routes by distance, traffic & priority – fewer kilometres, less idle time.

Automatic reporting

Visit reports & KPIs are created automatically – transparency for team & management.

Scalable & integrated

CRM, calendar & maps connected – grows with volume and regions.

Free AI consultation

Customers, awards and partners

Schmidt + Clemens Group
TechBoost Das Startup-Programm der Telekom
P.O.S. – The Instore Experience
solar promotion international
3
Design Bite Denmark
comTeam
dimedis
The smarter E South America
Startport
Digital X
wsdm
InsurLab Germany
schriftzug
Gründerstipendium
Future Champions

Frequently Asked Questions

Our customers reduce manual effort in tenders by up to 80%. This frees up time for teams to focus on strategic tasks while also improving process quality.
No – the AI Concierge integrates with existing ERP, CRM and document systems. A complex migration is not needed.
The AI Concierge is fully GDPR-compliant. Data is processed in Germany, access can be controlled by role, and audit requirements are met.
A pilot can start within a few days. First measurable results are usually visible after 2–4 weeks.
Yes – in addition to filling in forms automatically, the AI Concierge also supports the structured handling of clarification questions and ensures consistent answers.
We don't leave you on your own after go-live. Our team is by your side in day-to-day operations too, answers questions and helps with adjustments – quickly, straightforwardly and personally. No hotline, but direct contact with us.