Explanation of the example calculation
The example calculation estimates the savings in the product development department from the AI Concierge.
Duplicated work
About 11% of working time is lost on average to unnecessary duplicated work: the average working time spent on duplicated work is 5.7 hours, 14.25% of working time in a 40-hour week. About 29% of duplicated work is accepted deliberately, for example in order to learn. That leaves 4.1 hours of unnecessary duplicated work, about 11% of working time.
Source: Panopto Knowledge and Productivity Report
Further productivity gains through effective sharing of content
In a survey of employees, 74% estimated that the productivity gain from effectively sharing knowledge lies between 10% and 40%.
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Source: TSIA State of KM Report)
If you subtract the share of duplicated work (see above), you get an increase of up to almost 30% through more effective sharing of knowledge content.
With a 40% productivity increase, 29% of personnel costs could be saved: 71 employees would deliver the output that 100 employees deliver without the AI Concierge.
Savings through greater efficiency
The possible savings are estimated as the direct personnel costs (employees × salary) multiplied by the improvements in duplicated work plus further productivity gains.
Example: 20 employees who work 20% more efficiently complete the tasks of 24 employees without the AI Concierge. 4 salaries are saved – at a salary of €75,000 this comes to €300,000.
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